Delhi Metro To Install Ticket Vending Machines At Stations In Place Of Ticket Counters

Delhi Metro To Install Ticket Vending Machines At Stations In Place Of Ticket Counters

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New Delhi : The Delhi Metro Rail Corporation (DMRC) is going tech savvy. The plan is to keep the human interference to the minimum and for this Delhi Metro is going to install token vending machines at the stations.

TOKEN VENDING MACHINES AT STATIONS

  • DMRC has removed the token selling counters from 70 of the 164 operational Metro stations in the city.
  • In the coming days, ticket counters will be done away at more stations and token will be dispensed from Token Vending Machines (TVMs) only, said officials.
  • However, officials said, tokens will still be available for purchase from the customer care centres.

THE TOKEN COUNTERS HAS ALREADY BEEN REMOVED FROM

  • Udyog Bhawan
  • Lok Kalyan Marg
  • Jor Bagh
  • Akshardham
  • Mayur Vihar I
  • Mandi House
  • Barakhamba Road

MORE TICKET VENDING MACHINES TO COME UP

  • Presently, DMRC has 216 token vending machines and is in the process of adding 215 more to take the total number to 431 machines.
  • The people were reluctant in using the machine earlier, as getting change was a task.
  • But ever since DMRC revised its fares in May this year and with a second fare revision due in October, the fares will be in round figures.
  • The facility to purchase tokens or recharging smart cards manually will continue to be available at the customer care centres of all stations,” said Anuj Dayal, DMRC spokesperson.
  • “At many stations, DMRC staff is present to assist passengers in getting tokens from the machines. Passengers will be sensitised about the use of such machines. In a city like Delhi, everything should be automated. The machine will also help card users to recharge their cards. However, at stations that are connected to railway stations and bus terminals, where we expect a lot of first time travellers, token counters will continue to operate,” said a DMRC official.
  • Each token vending machine costs Rs 15 lakh, said sources.

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