Date Of Post: 15 May, 2018
Chairman Railway Board Shri Ashwani Lohani, along with General Manager Northern Railway Shri Vishwesh Chaubey, did an intensive inspection of the Old Delhi Railway Station to take stock of the passenger amenities and safety and security related works. Shri Rajiv Dhankhar, Addl. DRM Delhi Division presented to him the status of various developmental works that are being done at Delhi station. CRB gave comprehensive instructions to the officers and staff to speed up the pace of the works that are being done to increase passenger amenities that shall make the passengers’ travel experience a pleasant one.
Critically analyzing the main facade of the station building, Shri Lohani directed that the old heritage look of the façade must be preserved at all costs. He suggested some changes to the proposed renovation plan and directed that the layers of paint and whitewash which was done over the years, was beginning to cake up the walls and it must be carefully peeled off and the brick wall structure must be restored to its known original colour. The design of the windows etc. too should be in harmony with the rest of the main structure’s architecture. Signage at the railway station must be of the best possible quality and should be placed strategically so as to guide passengers at every step, he said. Also, the format, font, style the colours of the sign boards must be of a uniform style and standard. “Passengers should only need to look at the sign boards and find what they need without having to ask staff or bystanders”, said Shri Lohani. A proposal for creating comfortable air-conditioned passenger lounge was pending with IRCTC for some time. He directed the ADRM to re-draw the scheme and do the work of making this passenger lounge within powers of the division itself.
Second entry of the Old Delhi station is gaining more and more importance these days so he directed the officers to develop Platform No. 16 and its surrounding areas to make them more traveler-friendly and aesthetically pleasing. He was visibly annoyed at seeing a broken down food-vending trolley on PF16 and directed that the same should be promptly removed and care be taken that circulating area must remain free of any impediments. In order to give a better look to vending stalls on the platform, he directed that all shops/stalls must be made with a uniform and identical shape and look.
Shri Vishwesh Chaube General Manager, Northern Railway briefed Shri Lohani about the action being taken to decongest the area around Old Delhi station for ease of passenger access. Shri Chaube also mentioned about the numerous meetings held by him with various stakeholders and civic authorities on this issue, including those held with the Lieutenant Governor of Delhi. Shri Lohani directed that such efforts must continue to be followed up to their logical conclusion.
Rooms housing the offices of RPF and GRP must be well kept, he directed. He also expressed his annoyance at the poor upkeep of the Parcel booking office and directed that the entire setup including the furniture, computers, printers and CCTV must be immediately upgraded so that the employees feel pride in their workplace. He directed that a time-bound action plan should be made for the upgradation and any slackness in the working of this office including its upkeep should be dealt with very strictly.
“Taking care of our staff is our prime responsibility”, he said. He directed that the Locomotive drivers’ running rooms must be fitted with airconditioners so that Loco Pilots get a good rest in summers before reporting for duty to drive trains.
He also inspected the retiring rooms and waiting halls and directed that their upkeep must be improved by expeditiously completing the ongoing upgradation works. He also met a number of passengers and heard their grievances.
He inspected the CCTV monitoring room and RPF office at the station. He saw that the real time video-feeds from the CCTVs on the platform and station. He expressed that these cameras needed to produce better picture for preventive action and crime investigation, and that there was a need for installing more number of high quality video cameras. Typical of his style of working of taking snap decisions, Shri Lohani immediately spoke to a senior officer in the Railway Board and directed that the necessary funds must be immediately made available to do this work.
Source: Northern Railway