BMRCL launches advanced self-service ticket machines at Baiyyappanahalli metro station

Bangalore Metro Rail Corporation Limited (BMRCL) has rolled out 10 advanced Self-Service Ticket Machines at Baiyyappanahalli Metro Station, ensuring faster, contactless ticketing. With a user-friendly two-step process and QR-based paper tickets, the innovation promotes seamless commuting, digital payments, and eco-friendly practices, reinforcing BMRCL’s commitment to smart, commuter-centric urban mobility.


Introduction:

Bangalore Metro Rail Corporation Limited (BMRCL) has taken a vital step toward accelerating commuter convenience by introducing Self-Service Ticket Machines at Baiyyappanahalli Metro Station. This new initiative is part of BMRCL’s ambitious goal to digitalize and streamline metro travel in the city, making it swift, more efficient, and environmentally conscious.

10 Machines Installed to Serve Commuters Efficiently:

At Baiyyappanahalli Metro Station, a total of 10 Self-Service Ticket Machines have been strategically placed, it being the one of the busiest nodes in the Namma Metro network. These machines are expected to reduce waiting times, minimise congestion at ticket counters, and simplify the overall ticketing experience for commuters.

How It Works – Two Easy Steps for a Quick Journey:

The new machines allow commuters to buy QR-based paper tickets in less than 30 seconds through a simple two-step process:

  • Select Your Destination Passengers can either choose their destination from a clear, intuitive drop-down menu or use the route map displayed on the machine’s screen. After asking the number of commuters, the system displays the total fare for review.
  • Make Payment – Payment is smooth and fully digital. Passengers can use any UPI-based mobile app to complete the payment. Upon successful transaction, the machine generates a Paper QR Ticket, which can be used at both the entry and exit gates.

Promoting Clean and Green Travel:

The initiative also focusses on eco-friendly practices. Passengers are encouraged to responsibly dispose of their paper QR tickets in the designated waste bins provided at the station after their journey, helping to maintain cleanliness and support sustainability goals.

BMRCL’s Vision – A Smarter, Seamless Metro Experience:

BMRCL highlighted the organization’s commitment to leveraging technology for a better commuter experience. The introduction of self-service ticket machines is proof of BMRCL’s continuous efforts to make metro travel more efficient, seamless, and aligned with modern payment methods. This initiative also underlines their dedication to enhancing passenger comfort and accessibility.

The deployment of these machines reflects BMRCL’s mission to adopt smart, sustainable, and commuter-friendly technologies that align with Bangalore’s evolving urban mobility needs.

Benefits at a Glance:

  • Faster ticketing with minimal waiting times.
  • Contactless and cashless transactions via UPI apps.
  • User-friendly methods with route maps and clear menus.
  • QR-based tickets for easy entry and exit.
  • Reinforces environmental responsibility through waste management.

Looking Ahead – More Digital Solutions in the line:

This move is seen as just the starting of a series of digital and tech-driven improvements planned by BMRCL. Future developments may include improved mobile app integrations, real-time journey trackers, and the introduction of contactless smart cards to make metro travel even more smooth.

Conclusion:

BMRCL’s Self-Service Ticket Machines are a forward-looking move toward smarter, faster, and eco-conscious commuting in Bangalore. By embracing digital innovation and prioritizing passenger convenience, BMRCL is setting a new record for urban mobility, improving both the efficiency and quality of metro travel across the city’s growing network.


Source: BMRCL – Press Release | Images Credit (representational): BMRCL

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